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Capabilities

AI and automation

Assistants, document classification and process automation with clear rules and human oversight.

Sample conversation

Which policies expire this month?

→ query_database("renewals this month")

Done. I put together the renewal list with each client and insurer. Shall I send it to your team for approval?

Approve ✓

Who it is for

Teams that repeat reading, sorting or answering tasks and want to automate them without losing control.

Problems we solve

  1. Citizen requests, emails or tickets sorted by hand.
  2. Information trapped in photos, PDFs and WhatsApp messages.
  3. Reports assembled by copying data from several sources.

What we deliver

  • Identification of the processes with the best return.
  • Prototype with real process data.
  • Integration with your systems and channels.
  • Human oversight rules and a decision log.
  • Before-and-after measurement.

Related work

Frequently asked questions

Where does our data live?

It is defined for each project based on how sensitive the information is and the applicable regulations, and it is agreed in writing before we start.

Does the AI answer citizens or clients on its own?

Not by default. We propose flows with human approval and a log of every decision.

Do we need our data to be organized first?

Not necessarily. Part of the work is extracting and organizing information that lives in documents and messages today.